International and Domestic Call Center Workstations on lease in North Delhi Near Kohat Metro Station Pitam Pura, Delhi
Please find below the facilities description
Centralized Prime location - Metro Route / Connectivity - Fully Commercialized building. Near Kohat Metro Station Pitam Pura, New Delhi
Dial Mantra’s Predictive Dialer installed on IBM Servers. (Capabilities, such as ACD (Automatic Call Distributor), IVR (Interactive Voice Response), Outbound /Inbound Dialer, Voice Logger, Quality Monitoring, CTI, CRM and Reporting offer a rich-feature set to call centers.)
Supports both inbound and outbound process
Nearly 0% downtime
BRAND NEW Infrastructure
Brand New Computer with LED
100% power back up- UPS and Generator
100% Security through Multiple Cameras
Common Interview Room.
Tata’s Lease Line - 1 MBPS 1:1 dedicated ILL,
(Internet) Broadband (Tata and MTNL)
VOIP Minutes – Tata communications and Sify.
Dual Core Brand New Computers with 16" LCD and Logitech Keyboard Mouse.
Planatronics / Freemate phone with headset (Supervisor Barge-in and Y-jack facility)
Watchguard firewall for internet moderation and Routing – Fully Protected Network
The space is fully Air conditioned.
Fully Carpeted Separate area for visitors, Huge Parking Available
Full time IT Support
Tea / Coffee Vending Machine and RO / Pure Water
Discounted / Cheap Rate for with/ without dialer
1. UK Outbound – Rs.10000 per seat per month, includes landline Voip minutes (unlimited)
2. US Outbound – Rs.10000 per seat per month, includes US landline and mobile minutes (unlimited)
3. For US / UK /Australia without Minutes (Minimum 5 Seats)
a) Rs 6000 per shift per seat with dialer (Free Tea/Coffee to All Agents)
b) Rs 5000 per shift per seat without any dialer (Free Tea/Coffee to All Agents)
Special Offer: For every 10 seats, 2 seats will be provided free of Cost.
4 Domestic – Rs.4000 per seat (without PRI or Telephone expenses) per month